Our company
The Ingrams Touch Guarantee
If you’re visiting us for the first time, rest assured Ingram’s Water & Air Equipment is not a fly-by-night retailer. We have more than thirty years experience selling and servicing filtration, purification, and home comfort equipment. You might say we’re experts.
But are we new online?
Nope. We’ve been an Internet retailer since 2000. In the years since, we’ve mastered the ins and outs of inventory management, negotiating with suppliers, and, most importantly, shipping quality products to customers both quickly and efficiently.
It’s what we do. So, where do you come in?
Save, Save, Save
We recognize many of our customers are homeowners looking to save money and time. You know you need a new air conditioner or furnace. You might not know exactly what you need to do the job. You definitely don’t want to overpay.
Don’t worry. Our sales team is staffed with industry veterans. They want to work with you to figure out the best system to fit your home and your budget. Yes, they’re trying to make a sale - this is a business after all.
But the number one thing we’ve learned over the past three decades is that a happy, satisfied and returning customer is a lot more valuable than an unhappy, one-time buyer. If we get you what you need and save you money in the process, we know you’ll come back.
At Ingram’s, customer satisfaction is the bottom line. We call it the ‘Ingrams Touch Guarantee’.
We mean it too. If there’s a problem with the order or everything does not come out 100% to your satisfaction, contact us immediately. We will move heaven and earth to fix it. Making people happy is just how we want to do business.
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