Free Tech Support

Topics

Get In Touch with Us

Live Customer Support

Mon - Fri: 7:00 AM - 7:00 PM CST Sat: 9:00 AM - 3:00 PM CST (Sales/Service Only) Closed Sunday

1-270-575-9595

Free Tech Support

Have questions about your new equipment? You get free Lifetime tech support for every product you purchase at IWAE.

1-270-575-9595

[email protected]

Live Chat

Chat Now by clicking the yellow chat bubble in the bottom left corner.

Research Articles

View All >

Articles 8 min read

Ultimate Backyard BBQ Guide: Grills, Recipes, and More

Take home one of IWAE's best grill and test out this delectable backyard BBQ guide. From pulled pork to tacos, enjoy your next family grillout with a little help from IWAE.

Articles 7 min read

Campground Recipe Guide for Grills and More

Embrace bold flavor and simple cooking on your next camping or hiking trip with IWAE's campground recipe guide.

Buying Guides 8 min read

Camping Kit Buying Guide

Stock up for your next camping trip with IWAE's camping kit buying guide. From Generac generators to Buck USA portable furniture, curate the perfect backpacking experience with IWAE.

View All Recent Articles

Recent Videos

View All >

https://cdn.iwae.com/media/amasty/blog/cache/t/h/872/440/thumbnail_1.png

Video 1 min read

How to Install a MrCool Compact Refrigeration System

Get your MrCool Compact Refrigeration System up and running with this simple installation video!

https://cdn.iwae.com/media/amasty/blog/cache/B/l/872/440/Black_DIY_Select_thumbnail.png

Video 1 min read

Cool Just Got Cooler: MrCool DIY Select Black Air Handler Coming Soon

MrCool's DIY Select just got cooler with a black air handler variant. Preorder your black DIY Select air handler from IWAE today.

https://cdn.iwae.com/media/amasty/blog/cache/r/e/872/440/refrigeration_system_thumbnail.png

Video 1 min read

MrCool Compact Refrigeration System for Walk-In Coolers

Need a refrigeration unit for your walk-in cooler? Buy the MrCool Compact Refrigeration Unit for its smart features and certified cooling and freezing capabilities.

View All Recent Videos

Need Help? Our Customer Support Hub Has You Covered.

Whether you have questions about HVAC systems, order tracking, returns, warranties, or installation support, our Customer Support Hub is here to make your experience easier. From ductless mini splits to air purification, water filtration, and outdoor living essentials, we provide answers, resources, and real people to help you every step of the way. Browse support articles, chat with experts, or explore step-by-step guides—all in one convenient place.