27k BTU 23 SEER MrCool Olympus Ductless Heat Pump Split System - 2 Zone Wall Mounted - 12k+18k

Item: HA11748
Models: MULTI3-27HP230V1, O-MULTI12HP-WMAH-230, O-MULTI18HP-WMAH-230
Condition: New

27k BTU 23 SEER MrCool Olympus Ductless Heat Pump Split System - 2 Zone Wall Mounted - 12k+18k Zoom

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How does a 30k BTU Heat Pump Split System operate efficiently enough to rate a 23 SEER? MRCOOL knows how. This ductless split system offers energy-saving features like Temp Compensation and Auto Restart---operating features that hold the temperature steady and keep the system from overworking. The MULTI3-27HP230V1 condenser uses R-410A chlorine-free refrigerant with a high efficiency compressor. Two-zone temperature control is provided via two wall-mounted air handlers, an 18k unit and a 12k unit.

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This Bundle Includes

27k BTU MrCool Olympus Ductless Heat Pump Condenser - 3 Zone 27k BTU MrCool Olympus Ductless Heat Pump Condenser - 3 Zone Item: HA11046 Model: MULTI3-27HP230V1 Qty: 1
12k BTU MrCool Olympus Ductless Wall Mounted Air Handler 12k BTU MrCool Olympus Ductless Wall Mounted Air Handler Item: HA11050 Model: O-MULTI12HP-WMAH-230 Qty: 1
18k BTU MrCool Olympus Ductless Wall Mounted Air Handler 18k BTU MrCool Olympus Ductless Wall Mounted Air Handler Item: HA11051 Model: O-MULTI18HP-WMAH-230 Qty: 1

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MrCool

What's Included

  • MrCool MULTI3-27HP230V1
  • MrCool O-MULTI12HP-WMAH-230
  • MrCool O-MULTI18HP-WMAH-230
  • Owner Manual
  • Lifetime Tech Support

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Overview

Product Features

How does a 30k BTU Heat Pump Split System operate efficiently enough to rate a 23 SEER? MRCOOL knows how. This ductless split system offers energy-saving features like Temp Compensation and Auto Restart---operating features that hold the temperature steady and keep the system from overworking. The MULTI3-27HP230V1 condenser uses R-410A chlorine-free refrigerant with a high efficiency compressor. Two-zone temperature control is provided via two wall-mounted air handlers, an 18k unit and a 12k unit.

Warranty Terms

For a full description of all warranties applicable to this product as well as individual manufacturer requirements, please review the manufacturer's consumer brochure and/or product warranty documents.  Online warranty registration must be completed within 60 days of installation.  Due to state laws, online registration is not required in California or Quebec. Call for warranty availability on scratch & dent and surplus items.

For additional warranty information, click here.

Specifications

Product Specifications

Model MULTI3-27HP230V1,O-MULTI12HP-WMAH-230,O-MULTI18HP-WMAH-230
UPC 856536005848
AHRI Number 8977708
Avg Coverage Area 1,000 - 1,200 Sq Ft
Cooling Capacity 2 Ton
Cooling Efficiency 19 SEER and Above
EER 12.5
Heat Pump Efficiency (HSPF) 10.3
Series Olympus
Zones 2
Region Compatibility Nationwide
Popular Applications Apartment, Duplex, Hotel Room, Office, Single Family Home

Individual Item Specifications

MULTI3-27HP230V1 Specifications:

Model MULTI3-27HP230V1
UPC 856536005848
Avg Coverage Area 1,000 - 1,200 Sq Ft
Compressor Inverter
Cooling Capacity 2 Ton
Electrical Phase 1-Phase
Heat Pump Efficiency (HSPF) 10.3
Lineset Connection Type Flared
Liquid Line Size 1/4 inch
Max Overcurrent Protection 35 amps
Primary Heating Capacity 25,001 - 30,000 BTU
Product Height 32
Product Length 16
Product Width 37
Cooling Efficiency 19 SEER and Above
Series Olympus
System Application Type Ductless Split Systems
Voltage 240
Warranty 5 Year Parts, 7 Year Compressor
Weight 150.0000
Region Compatibility Nationwide

O-MULTI12HP-WMAH-230 Specifications:

Model O-MULTI12HP-WMAH-230
UPC 856536005800
Air Flow Direction Horizontal
Configuration Wall Mounted
Blower Motor Variable Speed
Cooling Capacity 1 Ton
Electrical Phase 1-Phase
Heat Strip Compatibility NA
Lineset Connection Type Flared
Liquid Line Size 1/4 inch
Max Overcurrent Protection 15 amps
Product Height 11
Product Length 8
Product Width 33
Series Olympus
Suction Line Size 1/2 inch
System Application Type Ductless Split Systems
Voltage 240
Warranty 5 Year Parts
Weight 20.0000

O-MULTI18HP-WMAH-230 Specifications:

Model O-MULTI18HP-WMAH-230
UPC 856536005817
Air Flow Direction Horizontal
Configuration Wall Mounted
Blower Motor Variable Speed
Cooling Capacity 1.5 Ton
Electrical Phase 1-Phase
Heat Strip Compatibility NA
Lineset Connection Type Flared
Liquid Line Size 1/4 inch
Max Overcurrent Protection 25 amps
Product Height 12
Product Length 9
Product Width 39
Series Olympus
Suction Line Size 1/2 inch
System Application Type Ductless Split Systems
Voltage 240
Warranty 5 Year Parts
Weight 27.0000

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The image shows line sets and cabling. However, under the area titled "This bundle includes" only the condenser unit and 2 indoor units are listed. Also the main title, "30k BTU 23 SEER MrCool Olympus Ductless Heat Pump Split System - 2 Zone Wall Mounted - 12k+18k", but under the area titled "This bundle includes" 27k BTU MrCool Olympus Ductless Heat Pump Condenser - 3 Zone. I am loving the site updates, but these inconsistencies create doubt. I have waited for three weeks hoping that the dust settles, and these bugs get worked out.

So My Question: What is actually included in this Bundle?

Thanks,
Mike
Hi Ingram's Water & Air Equipment,

Pictures can be worth a thousand words; In this case, where technical data is vital to a proper installation and directly related to the longevity of the machine; A complete specification or technical data sheet is more along the lines of what DIY Homeowners need and a HVAC Contractors would be expecting, correct? What i see is what i get was the answer to my first question. Moving on Nonetheless...

If a line set is included, it seems that it would be listed in the, "This Bundle Includes" section.
If what i need is longer than provided, remove the provided, give allowance to the correct size line set that i require for my install under the Accessories tab. I want to avoid any additional connections by using one piece tubing for each line from indoor to outdoor units.

For this product, my first question; It was answer and indicated the cost for upgrades (If you need longer lines, there is a low cost upgrade (e.g. - a 25 ft line for $5)) AT That Price, I will take all of those you have hand! lol.

In the pictures of this product bundle, I cannot tell if the bundle includes mounting hardware and brackets to mount the condenser on an exterior wall. Does it come with Concrete Block wall anchors and angle wall brackets, or lag bolts and angle wall brackets for wood wall install, OR does the unit only install to a concrete pad? There are 6 pictures, and 4 of them are of the indoor units. From that point of view it looks like this product comes with (2) outdoor units, some wire, some condensate drain, some lineset copper tubing wrapped in insulation, and (6) indoor units.

What is included in bundle (SPECIFICALLY); When it comes to refrigerant line sets, control wiring, power supply wiring,condensate drain type and size, condensate piping, trim to cover the exposed line sets, AND ??? IF these items do not come with units, does Ingram's Water & Air Equipment have them available? IF Not I need to know right away.

I understand that every aspect of a business process cannot be captured on a website, and if I could have called into the offices of Ingram's Water & Air Equipment during your normal business hours (in my opinion kind of limited when considering pacific coast customers), i am almost sure that a customer service operator would have helped me in these areas, but if they are not HVAC oriented they may only go off the picture as well. I cannot call during normal hours as the job site i am on currently does not receive cell phone service, and by the time i get home it is too late to contact. My customer is very concerned that i have not been able to get what i want from Ingram's Water & Air Equipment especially since i used Ingram's Water & Air Equipment website to sell her the LG units originally (a little over 4 weeks ago), but since then and with website and inventory changes, i now have this product in mind... I am not happy with the trials i have gone through nor the fact that I have yet felt confidentent to order a 2 zone (12K & 18K 27K or 30K BTU Heat Pump) Ductless mini split system. When in the past it was very straight forward, i could click on units, order the additional line sets, condensate drain line, and control wires, just by selecting it from dropdown. I am usually able and find everything i need, and order it within a couple of days. Don't get me wrong the updates to the site are much needed and appreciated, however an answer by the "experts" that says what you see is what u get is not acceptable. I have ordered at least 4 pieces of equipment, and i know of 2 more that i have told customers about website and they ordered their own units.

I am looking forward to Ingram's Water & Air Equipment response, and i hope it is of more substance than for me to look at another picture, but able to provide specific answers to the questions.

As Stated earlier, I originally sold the homeowner a LG System with similar specs, but inventory was out of stock. IS there an LG system with same specs as listed above in stock and ready to be shipped? If so please provide a link.

Thank You,
Mike Thorne
ok since chat is not available... andusingchat to email is not working...

https://iwae.com/shop/27k-btu-23-seer-mrcool-olympus-ductless-heat-pump-split-system-2-zone-wall-mounted-12k-18k-ha11748.html

What is the max distance Horizontally and Vertically from the condenser unit to the indoor units? In the install manual PDF it indicates that approximately 16 feet is included, and list calculations for 7.5 meters (approximately 22 feet).

Is approximately 38 feet the max distance from outdoor unit to indoor unit? Does this apply to 27K BTU outdoor unit, the 12K indoor unit, and the 18K indoor unit?

For the 12K & 18K units line set size is listed as 1/4" & 1/2" on the specifications tab of the web site. However in the install manual PDF downloaded from (https://cdn.iwae.com/media/manuals/mrcool/multi-wm-installation.pdf) it indicates line sizes of 1/4" and 3/8" for 12K indoor units. There are no 18K units in this PDF. What are the

For the outdoor unit there is no specifications listed for the suction line on the specifications tab of the web site.
What is the outdoor suction line connection setup for 3/8" or 1/2" or both?

I have not discovered line set sizes for 18K Indoor unit in the PDF however it was listed on the website specifications tab.

What are the Liquid Line and Suction Line sizes for the 27K BTU outdoor unit, the 12K indoor unit, and the 18K indoor unit?

Are there service valves on the outdoor unit for pulling vacuum on field installed line set?

Thanks for your prompt response!

Mike