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Ask the Expert

How a Backup Heat Kit Works

How Does a Backup Heat Kit Work? - Ask the Expert Episode 244

You can get a heat kit as a backup in case your heat pump condenser goes out. Find out how the heat kit would come on in this video...
Wood Stove Creosote Build Up

Why Am I Getting All this Build Up in My Wood Stove? - Ask the Expert Episode 243

Creosote build up is a normal side effect of burning wood in a wood stove. However, you shouldn't have to clean the flue every day.
Multiple Ductless Air Handlers with One Line Set

Can Multiple Ductless Air Handlers Connect to the Same Line Set? - Ask the Expert Episode 242

Multiple ductless air handlers can't be connected to the same line set. Each of the ductless air handlers is going to need their own individual line set.
Heat Pump Electric Heat Kit

What is a Heat Pump Electric Heat Kit? - Ask the Expert Episode 241

An electric heat kit is used as auxiliary or emergency heat. Electric heat kits also help heat your house while the condenser is in defrost mode.
Trane Runtru Warranty

What is the Trane Runtru Warranty? - Ask the Expert Episode 240

Trane RunTru air conditioning and heating systems have warranties ranging from 5 years to 20 years. Each product is different. Find out in this video.
Revolv Propane Conversion Kit

Do Revolv Gas Furnaces Come With A Propane Conversion Kit? - Ask the Expert Episode 239

Revolv mobile home furnaces come with a propane conversion kit. Unlike most other gas furnaces that do not come with the propane conversion kit.
Wood Stove Chimney

Do I Need a Chimney for a New Wood Stove? - Ask the Expert Episode 238

A wood stove produces smoke, pollution, and soot. For any wood stove, you will need a chimney or you are going to die. Check out this video.
Line Set Length Limit

What are the Line Set Length Limits for the 27K and 36K Multi-Zone DIY? - Ask the Expert Episode 237

There is a total overall line set length limit and an individual line set length limit between each air handler and condenser. Learn more...
MrCool Line Guard Line Set Cover

How Many Line Sets Fit Into a MrCool Line Guard? - Ask the Expert Episode 236

Each MrCool Line Guard is only large enough for one mini split line set. If you've got multiple line sets, you'll need multiple MrCool Line Guards.
IWAE Return Policy

What is the IWAE Return Policy? - Ask the Expert Episode 235

The IWAE return policy allows for anything you buy on IWAE.com to be returned within thirty days as long as it hasn't been installed. Get more details here.

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