Ask the Expert

Can I Use Parts From Different Brands Together? - Ask The Expert Episode 284

If the parts are all using R410A, then the parts should be able to be used together.

Is R410A Being Phased Out? - Ask the Expert Episode 283

R410A is technically being phased out and replaced by R42. However, R410A is expected to still be in prominent use until at least 2030.

What Not to Ask the Expert? - Ask the Expert Episode 282

Please don't ask about committing crimes in the comments.

Can I Use My Window AC as a Heater in the Winter? - Ask the Expert Episode 281

A window AC unit is not designed to be a heater, so you could turn it inside out. But that wouldn't be optimum and would be very loud. The short answer is that you can't make it heat. So jus

Is my AC useless without the Condensate Pump? Ask The Expert Video Episode 280

You can run your AC without the condensate pump, but it will collect water and start to leak. So, you don't want to let it run without the condensate pump for long and should get it fixed soon

What do I do when my heat pump is making puddles outside? Ask The Expert Video Episode 279

You can either turn off the unit so it stops creating condensation, or you can install a french drain where the unit is draining to keep it from getting muddy or collecting on the ground.

Do I need more refrigerant for multiple lineset lengths? Ask the Expert Video Episode 278

The installation manual should tell you how many length of lineset a condenser is charged to handle. Additional refrigerant would be needed if those lengths were exceeded.

What are the refrigerant requirements for the multi zone pro kit? Ask The Expert Video Episode 277

The most difficult part is properly charging the unit with the appropriate refrigerant amount. Some of our customers do the rough work themselves, then bring in a pro to charge the unit. That's d

Can I Run Iron Out or Bleach Through Open-loop Geothermal? - Ask the Expert Episode 276

Almost every geothermal manufacturer I'm aware of will not accept any significant level of iron as acceptable water quality. Any significant level of iron is bad. You can try something like Iron

Do I Need to Change the TXV Valve When Switching from R-22 to R410A? - Ask the Expert Episode 275

Why? Well, R410A works at a different temperature and a different pressure than R-22. If you don't change it then it's not going to boil off correctly. And when it doesn't boil off corr

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